No Registration , No New Vehicle Release from Dealer starting 2/16/2017

**rpacis** · July 21st, 2017 01:03 PM

Originally Posted by x-wind

You can call LTO sa May araneta then ask kung may assign plate number na yun unit if available na bring or/cr zerox copy then they issue certification kung ano assign plate number pag dating ng plaka. Usually 6 months may assign n plate number na

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Perfectstranger, this might help.

**carsiesples** · July 21st, 2017 01:04 PM

Update lang on my situation.

So finally nakuha ko OR/CR last night, after multiple follow-ups with my SA and Citimotors vehicle registration department in Makati.
Turns out the dealer only submitted the application to LTO on 7/13, a full 14 DAYS after I purchased the unit (6/30).

To add insult to injury, the SA was insisting na yung schedule daw ng releasing is July 25 pa. When I threatened to report to MMPC and DTI, biglang lumabas na 7/17 pa pala available yung OR/CR. So imagine, had I not threatened to escalate to MMPC and DTI, they would have made me wait an additional 1 WEEK before actually releasing the OR/CR to me.

So I can finally drive with peace of mind but the experience has definitely left a bad taste in my mouth. If you ever have the misfortune of having to deal with Citimotors, DON'T SIGN THE WAIVER they request you to sign indemnifying the dealer if you are caught without your OR/CR, otherwise they will just waste your time. Insist on them following the LTO guidelines, which is submission of requirements within 7 days after unit purchase.

Dealers love to blame LTO for the delay, but in reality wala sa LTO ang problem and chances are, your delay is 100% the dealer's fault. LTO only took 2 working days to fully process my OR/CR (submitted 7/13, OR/CR issued 7/17, received OR/CR on 7/20 after numerous angry phone calls, emails and texts). Don't let your dealer shift the blame to LTO and insist on them taking full responsibility for their side of the process.

**subaru_sti** · July 21st, 2017 01:29 PM

Sa akin naman nakuha ko na or/cr 3 weeks ago. parang 1 week and 3 days lang ang pag hihintay. Not bad Toyota Manila Bay

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**bugsmobile** · July 21st, 2017 02:23 PM

Originally Posted by perfectstranger

medyo unrelated, but let's say nakuha na ang CR, how long does it take before you will know the plate number assigned to you? and who will inform you about it?
blank kasi yung plate number sa CR ko. also, when and how will you claim the license plates when already available? sorry, 1st time to buy a brand new car so i don't know these things.

My wife & I got our cars July last year. I got a Mazda, & my wife got a Toyota. My Mazda SA texted me around September I think my assigned plate number. For my wife's Toyota, wala pang advise up to now yung SA.

**Monseratto** · July 26th, 2017 04:48 PM

Hugas kamay...

**geekyobserver** · August 4th, 2017 06:26 PM

Is there a way to follow up or report dealers that are taking too long with the release of the OR/CR? I've been waiting for a month and lagi lang sinasabi is "wait lang ulit tayo 1 week". They say they already submitted requirements to LTO and they're just waiting for the release, but I think it's really the dealership that's causing delays (batch processing) and I want to be able to do something about it.

**kaidemitsui** · August 4th, 2017 06:42 PM

Originally Posted by geekyobserver

Is there a way to follow up or report dealers that are taking too long with the release of the OR/CR? I've been waiting for a month and lagi lang sinasabi is "wait lang ulit tayo 1 week". They say they already submitted requirements to LTO and they're just waiting for the release, but I think it's really the dealership that's causing delays (batch processing) and I want to be able to do something about it.

Hingi ka po ng proof sa dealer na nasubmit na nila sa lto. I think transmittal form yata yun.

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**jvo** · August 8th, 2017 03:50 PM

Hi, my car dealer already sent the letter of transmittal to LTO last July 14 but until now LTO cannot provide the OR/CR, any advice what could be done? Where can I escalate LTO for the delay? Thanks

**ssaloon** · August 8th, 2017 03:54 PM

Originally Posted by jvo

Hi, my car dealer already sent the letter of transmittal to LTO last July 14 but until now LTO cannot provide the OR/CR, any advice what could be done? Where can I escalate LTO for the delay? Thanks

Just continue to follow up with your dealer, kasi may mga contacts din sila sa LTO for such matters.

**karlpublic** · August 11th, 2017 01:28 PM

Originally Posted by jvo

Hi, my car dealer already sent the letter of transmittal to LTO last July 14 but until now LTO cannot provide the OR/CR, any advice what could be done? Where can I escalate LTO for the delay? Thanks

Hello,

Yung kotse ko 26th July 2017 nakuha. Sabi ng dealer ko 2-3 weeks daw. Ngayon ang ginawa ko nung 2 weeks na wala pang update email agad ako sa Mitsubishi.

At walang 24 hours, nasakin na OR/CR ko. Kahapon pa pala nasa kanila di nila inemail sakin. Naunahan tuloy ng reklamo ko. Todo sorry sakin dealer. Hahah

Mukhang napagalitan sila or watever hahah super apologetic talaga nung tumawag sakin eh. Try mo punta sa website ng kotse mo