Suzuki Vitara 2018

**TheUninvited** · August 29th, 2018 03:53 AM

Unnecessary effort just to "talk to them".

If you don't want 3x a yr PMS, avoid Suzuki and Toyota and the likes.

**dyerbz** · August 29th, 2018 06:24 AM

Originally Posted by eudm

just talk to them.

semi-annual check-ups are just right.

first 1k pms, i just let them inspect the car. manual states.

paid 150.

bought the car end of february this year.

casa scheduled the next pms before the end of june.

waited for their call as i went beyond the shedule.

after a few discussions, agreed to bring the car before the end of august.

was able to follow the correct interval.

still, the odo clocks in at 3800.

the car is still under warranty.

they are reasonable enough to understand your concern. you just have to talk to them.

Thanks for the advice. Really like the specs of the GLX, and the wife enjoyed driving it during the test drive. When you say "them," are you referring to a specific dealer/service center?

**ches** · August 29th, 2018 11:04 AM

One thing I'm afraid is they allow you to postpone your pms. But when the time we need to claim warranty they will find a loophole that we did not follow correct schedule. Because our warranty booklet have specified pms schedule.

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**chronicle** · August 29th, 2018 11:53 AM

Originally Posted by ches

One thing I'm afraid is they allow you to postpone your pms. But when the time we need to claim warranty they will find a loophole that we did not follow correct schedule. Because our warranty booklet have specified pms schedule.

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Diba naka sign off naman ang mga SA sa pms booklet? And magnonote sila dun.

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**montro** · August 29th, 2018 11:54 AM

You can still insist yung car owners manual. If they said pms booklet is important why car manufacturer did not synchronize what is in the manual and the dealers pms booklet. If they say defends on the country. Then why they did not made an owners manual for specific country besides its not a couple of units they sold in each country its thousand.

Originally Posted by ches

One thing I'm afraid is they allow you to postpone your pms. But when the time we need to claim warranty they will find a loophole that we did not follow correct schedule. Because our warranty booklet have specified pms schedule.

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**ches** · August 29th, 2018 12:36 PM

Originally Posted by chronicle

Diba naka sign off naman ang mga SA sa pms booklet? And magnonote sila dun.

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I'm not sure if service advisor signature in the warranty booklet is a guarantee for warranty claim. Only the casa gain from our pms that's why they allow you even delayed. For warranty claims the plant or Suzuki Philippines makes the approval

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**ches** · August 29th, 2018 12:38 PM

Originally Posted by montro

You can still insist yung car owners manual. If they said pms booklet is important why car manufacturer did not synchronize what is in the manual and the dealers pms booklet. If they say defends on the country. Then why they did not made an owners manual for specific country besides its not a couple of units they sold in each country its thousand.

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I have to check the warranty booklet if they let you sign in it. Signifying you agreed for the prescribed pms.

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**chronicle** · August 29th, 2018 12:43 PM

Originally Posted by ches

I'm not sure if service advisor signature in the warranty booklet is a guarantee for warranty claim. Only the casa gain from our pms that's why they allow you even delayed. For warranty claims the plant or Suzuki Philippines makes the approval

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Separate ba ang warranty booklet at pms booklet nyo?

I dont own suzuki (not yet), but based on experience on a different car brand, SA will put a note if pms interval is lapsed. If no note, then that means warranty is still intact. Maybe a simple convo with the casa manager will help you ease your uncertainty.

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**Lin Dan** · August 29th, 2018 01:32 PM

Originally Posted by chronicle

Separate ba ang warranty booklet at pms booklet nyo?

I dont own suzuki (not yet), but based on experience on a different car brand, SA will put a note if pms interval is lapsed. If no note, then that means warranty is still intact. Maybe a simple convo with the casa manager will help you ease your uncertainty.

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The warranty and PMS booklets are separated.

**ches** · August 29th, 2018 02:07 PM

Originally Posted by chronicle

Separate ba ang warranty booklet at pms booklet nyo?

I dont own suzuki (not yet), but based on experience on a different car brand, SA will put a note if pms interval is lapsed. If no note, then that means warranty is still intact. Maybe a simple convo with the casa manager will help you ease your uncertainty.

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Pms and warranty is one booklet. I think the sa manager doesn't have say on warranty claims. Usually they just sign and indicate the date when you performed the pms. I just think for warranty claim evaluation they can say we did not follow the pms schedule for reason to deny our warranty claim.

So far other brands like Toyota and honda i have don't have problems with warranty claims even if i did not follow pms sked. Usually our car are low mileage.
First time to own a Suzuki kaya no experience kung how strict sila. Because i read many negative stories on warranty claims on the Hyundai brand. Hopefully not the case with suzuki.

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