Ford Everest 3.2L problems

[Myogi]

I'm just wondering if any Ford Everest owners have experience the same problem I did recently.

I have a 2017 Ford Everest 3.2L Titanium - automatic transmission with 43,000 kms mileage. So I was travelling along Ortigas last Wednesday when my car suddenly stalled on the road, with the engine still running but the car won't move on 'D' or 'R'. Thanks to the traffic enforcer of San Juan City, he was nice enough to help me push the car to the nearest parking lot until the tow truck I called arrived. My car is currently at Ford Greenhills, waiting for their final assessment, but their initial findings were torque converter and automatic transmission was the cause. I have yet to wait for the final feedback. Prior to the recent event, I have experienced last Nov and Dec 2019 that my car engine shuts off by itself when approaching full stop. It turns on again when I start the vehicle. Transmission was also shifting smoothly, but, I am noticing unusual sounds coming from underneath the car prior to the unfortunate event. Early last year, the sensor for adaptive cruise control and lane keep assist was replaced under warranty.

I am the first owner and my car is FORD CASA maintained since Day 1. I have tried posting in other car clubs to get inputs but they have removed my post because they thought I was giving Ford and Ford Everest a bad image. Honestly, I believe this is just an isolated case, and I was just trying to get inputs if anyone has experienced the problem I did so I'll know how to go about from here.

I was told by FORD CASA it will only take 2-3 days if there are parts available and 3 weeks to 1 month waiting time if there are none. good luck to me.

Any inputs will be appreciated. TIA