Three years ago, I renewed my license at the LTO Satellite office at SM Hypermart Tiendesitas. It was incredible! It took less than an hour!
Last week, I went back to the same office expecting the same wonderful results.
Bad trip! It took 3 frikkin hours!
May dinagdag na red tape doon sa drug testing. Before, you just had to submit your pee sample. Now, they also take your picture and fingerprints (aka Biometrics daw).
The problem is, yung fingerprint scanner nila doon sa Tiendesitas office is not working correctly. From the time I submitted my sample, it took two hours before my name was called again for the fingerprint scanning. When I got to the "biometrics" station to get my finger prints scanned, they had to repeat the scan 5-10 times per finger. After the the "biometrics" scan, it took another 30mins to get my license card printed.
