Toyota Innova Gas Tank woes

[meledson]

When you say escaping, ibig sabihin ay palabas. ang observation ko ay nag vacuum. pumasok ang hangin.

[shibby75]

vacuum means no air... kaya nagcollapsse kasi sipsip ang fuel pump tapos walang breather hole to equalize the negative pressure created by the fuel pump

[supercar10]

damn it toyota! this is what you give us after years of patronizing your brand. legendary reliability my ass!

we have a 10 innova d4d, how do we know if ours is faulty as well? i have heard metal popping sounds a couple of times from under the right side 2nd row seat; is that where the tank is located? omg!

[Mile2]

damn it toyota! this is what you give us after years of patronizing your brand. legendary reliability my ass!

we have a 10 innova d4d, how do we know if ours is faulty as well? i have heard metal popping sounds a couple of times from under the right side 2nd row seat; is that where the tank is located? omg!

Looks like this is isolated to VVTi variants.

Fuel tank is located underneath on the driver side, and has a length that stretch starting from the driver seat up to the rear axle.

[Mile2]

When you say escaping, ibig sabihin ay palabas. ang observation ko ay nag vacuum. pumasok ang hangin.

According to the Innova owner's manual on page 34

When opening the cap, do not remove the cap quickly. In hot weather, fuel under pressure could cause injury by spraying out of the filler neck if the cap is suddenly removed.

So it means palabas ang pressure.

[vriansevilla]

Update on our meeting :

Met with a senior executive of TMP and her group manager at 10am today. Meeting was very cordial as they are very much willing to listen. Showed them the posts here in FCP and in Tsikot and have agreed that they will seriously look into it. They will take this up with senior management so positive action will be planned and executed.

Couple of suggestions that I made which they will seriously consider :

1. Setting up of a quick action center or hotline to address the D4D problem
a. I will be forwarding to them the numbers of those who are affected and they should get in touch with these owners for possible remedies
b. Instead of the dealership calling, it will be TMP customer service who will be dedicated to solve the issues

2. Extension of warranty for those beyond three years (just for the supply pump) until they can say that the D4d problem is close to zero

3. They will generate the database from their dealerships of owners who have complained and possibly still awaiting actions

4. Possible Focus Group Discussion with concerned owners and TMP to address common issues

5. They will monitor both FCP and tsikot for other concerns that I have not raised. (btw , I also included the issue on the Innova gas tank)

Meeting adjourned at 1120am


I will keep you posted as they have given me numbers if nothing has been done.

Thank you for your support.

What happened after the meeting? Have you got any update from TMP?

[vriansevilla]

Update on our meeting :

Met with a senior executive of TMP and her group manager at 10am today. Meeting was very cordial as they are very much willing to listen. Showed them the posts here in FCP and in Tsikot and have agreed that they will seriously look into it. They will take this up with senior management so positive action will be planned and executed.

Couple of suggestions that I made which they will seriously consider :

1. Setting up of a quick action center or hotline to address the D4D problem
a. I will be forwarding to them the numbers of those who are affected and they should get in touch with these owners for possible remedies
b. Instead of the dealership calling, it will be TMP customer service who will be dedicated to solve the issues

2. Extension of warranty for those beyond three years (just for the supply pump) until they can say that the D4d problem is close to zero

3. They will generate the database from their dealerships of owners who have complained and possibly still awaiting actions

4. Possible Focus Group Discussion with concerned owners and TMP to address common issues

5. They will monitor both FCP and tsikot for other concerns that I have not raised. (btw , I also included the issue on the Innova gas tank)

Meeting adjourned at 1120am


I will keep you posted as they have given me numbers if nothing has been done.

Thank you for your support.

What happened after the meeting? Have you got any update from TMP?

[efive99]

Hello Mile2,

We're having the same issue sa '07 Innova G vvti namin. Biglang nag leak yung gas tank last Monday, 6/14. Dahil closed ang Toyota that day due to holiday, niremedyohan muna sa Sheill Station using epoxy. The next day, dinala na namin sa Toyota kasi meron din syang 100,000 pms. Sabi it's going to cost 20k para sa gas tank and they don't do repairs. Yun butas ng tank is in front of the support strap under the driver seat area.

Outside na rin ng warranty period yung sasakyan last Dec 09. Bale 6mos na sya outside warranty. Kinausap muna namin yung sa warranty department kung pwede pa mai-cover dahil ang lapit lang sa expiration. We're waiting for their answer bago papalitan. Nung nandun kame meron possibility na 30% daw ng cost babayaran namin according sa warranty clerk pero itatanong pa daw nya sa planta. So ngayon nagiintay pa kami ng sagot.

Ok ang history ng innova namin. Lahat ng service intervals and recommendations ng service advisor ay nasusunod. Nung nagsearch ako kung factory defect ang gas tank ng innova dito sa tsikot, lo and behold pareho ang issue natin and naka sticky pa. Nung nakita ko madumi yung filler cap mo na madumi, tinignan ko this morning yung filler cap namin and malinis sya. Sa tingin mo, nilinis nila yon habang nagpa 100k pms kami? There was also a one time na hindi nag automatic shut off yung pump sa shell wasting 15 liters of gasoline. Hindi ko alam kung related ito or sira lang pump sa Shell.

Sana mabigyan nyo ko ng advice on how to handle this with Toyota. Sobrang lake kasi ng 20k kung factory defect naman.

Thank you in advance,

Ed

[Mile2]

*efive99

Besides the gas tank assembly, you should also have the Charcoal Canister and Filler Cap replaced...otherwise it will recur as per my experience. Twice I had this problem,. and I know how you felt it right now.

If they won't take it as warranty, you can actually have the tank repair at "talyer" but you would still need to buy the replacement Charcoal Canister and Filler Cap.

But if I were you! I will fight for "Factory Defect" claims. Bring a laptop with WiFi and show this thread and pictures to the dealers Custormer Relation Officer and Service Manager and for sure those pictures here would prove that the defect do exist! And I am 100% sure that the dent and crack/leak location is also 100% identical to your gas tank.

[fourtheboys96]

dapat nga palabas ang hangin pag open ng filler cap.

gasoline is relatively volatile substance. vaporized gas is supposed to created positive pressure inside the tank.

[efive99]

Thank you sa quick reply mo. Grabe sana naman sinasama nila sa PMS yung replacement ng Charcoal Canister and Filler cap. Pero sa lahat ng PMS nila na 5k to 14k ang nagagastos, wala man lang sinasabi. Meron tiga schedule don nabanggit nga na i-replace yung charcoal canister kaso hindi muna namin pinagawa kasi ang problem nag exist pa rin sa tanke. As much as possible gusto namin palitan ang gas tank pero 20k is a lot of money. Actually 2nd epoxy na nga yung kahapon sa Shell kasi iniintay pa namin sagot nila. Para nde naman masayang ang gasolina. Hindi muna namin ginagamit yung Innova.

Ipi-print ko nga tong thread mo para mapakita sa kanila na meron ibang owners na naka-experience ng ganitong problem. Last Tuesday nga tinatanong ko yung Warranty clerk kung meron ibang Innova na nanyari na 'to pero parang ilag sya sa question ko.

Bale ngayon nagiintay kami ng sagot nila para kung iko-cover nila under warranty. Pero ifa-fight ko nga 'to. Casa maintained nga yung kotse all the way tapos ganito lang mangyayari. Haizzz.

*efive99

Besides the gas tank assembly, you should also have the Charcoal Canister and Filler Cap replaced...otherwise it will recur as per my experience. Twice I had this problem,. and I know how you felt it right now.

If they won't take it as warranty, you can actually have the tank repair at "talyer" but you would still need to buy the replacement Charcoal Canister and Filler Cap.

But if I were you! I will fight for "Factory Defect" claims. Bring a laptop with WiFi and show this thread and pictures to the dealers Custormer Relation Officer and Service Manager and for sure those pictures here would prove that the defect do exist! And I am 100% sure that the dent and crack/leak location is also 100% identical to your gas tank.

[efive99]

double post

[1997]

Same with ours... pang 3rd tank na namin and 1st Canister and 1st fuel cap replacement... bulok ng Toyota... All calim under insurance... Hopefully hindi na maulit...

[efive99]

3rd Tank na? Wow, sobra na yan. Ano ba dapat maintenance schedule ng filler cap and charcoal canister? Pwede ba ma-share kung san casa kayo nagpapagawa?

[shibby75]

I think maiiwasan natin ang problema na ito by gassing up more often. Lets say 500p lang kada karga, instead na fulltank lagi. That way, konting vacuum lang ang maipon sa luob.

1000p lang karga ko palagi, at 7k la naman problema.

[efive99]

I believe so. I haven't read anything regarding the diesel version of the Innova having issues.

[Mile2]

I believe also that this is isolated to gas variants, I saw a couple of warped and leaking gas tank at the service bay when I was at the dealer.

The only part that is not common to D4d and VVTi fuel supply system was the "charcoal canister" on VVTi., in which I believe could be the real culprit on negative pressure on the gas tank.

[number001]

Does this affect Fortuner VVT-i (seeing that it also an IMV vvt-i)?

[annika]

is this problem only involved old model innova gas? mine is 2010 model gas. is there any improvement in the 2010 model regarding this problem? thank you.

[Mile2]

From what I know, since 2009 the filler cap was already an improved version with larger breather holes. This is the only part that Toyota service crew has pointed out to me when they showed me a side-by-side comparison of the old and current filler caps.