New and Used Car Talk Reviews Hot Cars Comparison Automotive Community

The Largest Car Forum in the Philippines

Page 2 of 19 FirstFirst 12345612 ... LastLast
Results 21 to 40 of 376
  1. Join Date
    Oct 2002
    Posts
    29,354
    #21
    Quote Originally Posted by kevin3000 View Post
    what dealer was that? hope they've changed there way of treating their costumer's
    That's for me to know and Suzuki to clean up its act.
    Last edited by ghosthunter; June 28th, 2009 at 12:42 AM.

  2. Join Date
    Jan 2005
    Posts
    69
    #22
    My dad has an Alto and no complains yet about bad services. And I know he complains a lot when it comes to bad service. Maybe not all of them is bad...

    Although it would seem that when you go to suzuki dealers, you won't find any services or SA person "visiblility" with customers. Most that you see are sales people unlike when you go to the big three companies, services people are the first one you'd like to see.

  3. Join Date
    Jun 2009
    Posts
    807
    #23
    Quote Originally Posted by ghosthunter View Post
    That's for me to know and Suzuki to clean up its act.
    I would like to know too. You can PM me the details if you don't want it posted. But I don't see the problem of not posting the name it if its true.

  4. Join Date
    Aug 2004
    Posts
    9
    #24
    Quote Originally Posted by ghosthunter View Post
    That's for me to know and Suzuki to clean up its act.
    sir,
    it would be really helpful for you to tell us which particular dealer you've dealt with so we can stay away from them. if you can also pm me details. TIA!!
    seriously considering getting one.

  5. Join Date
    Apr 2005
    Posts
    3,004
    #25
    Are you guys from Suzuki?

  6. Join Date
    Oct 2002
    Posts
    29,354
    #26
    Quote Originally Posted by dumbdreams View Post
    sir,
    it would be really helpful for you to tell us which particular dealer you've dealt with so we can stay away from them.
    On the contrary, it would be helpful for me and the rest of you for Suzuki Motors to learn this as a lesson to clean up their service people as a whole.

    Where other brands like Honda, Nissan, etc would give a call or txt to follow up on customer satisfaction on the services rendered, Suzuki hasn't even bothered to give me a call to follow up on the repairs nor apologize for the problems found after the repairs were supposed to be done properly.

    This is not just a problem with the service adviser. It is also a problem with the people working in the repair shop itself as well with quality control personnel who supposed to check if the job was done properly before it is released to the customer. In short, it's a problem with the whole system.
    Last edited by ghosthunter; June 29th, 2009 at 01:14 PM.

  7. Join Date
    Oct 2002
    Posts
    29,354
    #27
    Quote Originally Posted by H1Tman View Post
    Are you guys from Suzuki?
    good point... with only 1 to 3 posts...

  8. Join Date
    Jun 2009
    Posts
    807
    #28
    Quote Originally Posted by ghosthunter View Post
    good point... with only 1 to 3 posts...
    Are you referring to us? Just because we have one or three post, it does not mean were are spamming the site. For myself, I am seriously thinking of buying one, and knowing which Suzuki Location you are complaning is important, as I don't want to experience the same treatment you got, specially for a first time car owner/buyer such as myself. The only reason I joined a site for cars is to know what to expect. So far...in 2 days of reading...you're the first that complained about service.

  9. Join Date
    Jun 2009
    Posts
    807
    #29
    Quote Originally Posted by H1Tman View Post
    Are you guys from Suzuki?
    I can only answer for myself...I'm not.

  10. Join Date
    Oct 2002
    Posts
    29,354
    #30
    Quote Originally Posted by cktlcmd View Post
    The only reason I joined a site for cars is to know what to expect. So far...in 2 days of reading...you're the first that complained about service.
    And it was only two days? Have you read about Rapide's "wonderful" service record as well?

  11. Join Date
    Oct 2002
    Posts
    1,842
    #31
    right now we own two suzukis

    so far the dealership as for my experience are better than honda ayala and toyota.

    pero am not a casa fan. Even under warranty hindi ko na kina "Casa" mga sasakyan. except the APV dahil kasama sa binyaran PMS. Sa pasong tamo ako kumuha ok naman dahil kita ko ang trabaho nila, ako nagsusupervise hehehehehe

    Yes you can get away with CASA kahiot bago sasakyan mo, sa experience ko din kasi sa Suzuki madali magclaim sa warranty hindi matanong.

    As for celerio. It looks good, woudnt mind owning one, lalo na tumataas ulit ang presyo ng gas
    Last edited by MAXBUWAYA; June 30th, 2009 at 01:37 PM. Reason: bad grammar

  12. Join Date
    Oct 2002
    Posts
    1,842
    #32
    BTW
    matagal nga lang ang pyesa. Suzuki phils seems dont bother putting up stocks for spareparts. Mukhang kotse lang pinupuhunan

    kaya kung balak mo paabutin ang suzuki mo for more than 5 years baka ikaiinis mo ang pagbili ng pyesa sa delaership

    (Water pump replacement for Jimny M13A and rubber seals for ATF Pan)

  13. Join Date
    Mar 2009
    Posts
    21,667
    #33
    Quote Originally Posted by cktlcmd View Post
    Are you referring to us? Just because we have one or three post, it does not mean were are spamming the site. For myself, I am seriously thinking of buying one, and knowing which Suzuki Location you are complaning is important, as I don't want to experience the same treatment you got, specially for a first time car owner/buyer such as myself. The only reason I joined a site for cars is to know what to expect. So far...in 2 days of reading...you're the first that complained about service.
    Well sir you should browse along the site and look for other complaints as well.

  14. Join Date
    Apr 2005
    Posts
    3,004
    #34
    Quote Originally Posted by cktlcmd View Post
    I can only answer for myself...I'm not.
    Ah, OK.

    Quote Originally Posted by cktlcmd View Post
    Are you referring to us? Just because we have one or three post, it does not mean were are spamming the site. For myself, I am seriously thinking of buying one, and knowing which Suzuki Location you are complaning is important, as I don't want to experience the same treatment you got, specially for a first time car owner/buyer such as myself. The only reason I joined a site for cars is to know what to expect. So far...in 2 days of reading...you're the first that complained about service.
    Ah, OK

  15. Join Date
    May 2009
    Posts
    5
    #35
    you guys are OT.. go back to the thread topic

  16. Join Date
    Nov 2006
    Posts
    250
    #36
    Quote Originally Posted by dumbdreams View Post
    guys,
    how's the fuel consumption?
    the wifey wants one!
    judge mukhang bibili ka nga ah! bigay mo na uno mo pag kumuha ka nito
    parang pina-bilog na alto bro

  17. Join Date
    Jun 2009
    Posts
    807
    #37
    Quote Originally Posted by ghosthunter View Post
    And it was only two days? Have you read about Rapide's "wonderful" service record as well?
    Sorry no... have not seen any yet.

    Quote Originally Posted by renzo_d10 View Post
    Well sir you should browse along the site and look for other complaints as well.
    Yes sir...and what do you think I have been doing lurking here in the site sir?

  18. Join Date
    Sep 2008
    Posts
    87
    #38
    ok. can we hear from celerio owners now before this thread goes OT!
    any inputs shared greatly appreciated..

  19. Join Date
    Aug 2004
    Posts
    9
    #39
    FC anyone? really interested buyer here
    i am not from suzuki, just a ZUK fan since i own one pero grey market.

  20. Join Date
    Oct 2002
    Posts
    1,842
    #40
    Quote Originally Posted by cktlcmd View Post
    Are you referring to us? Just because we have one or three post, it does not mean were are spamming the site. For myself, I am seriously thinking of buying one, and knowing which Suzuki Location you are complaning is important, as I don't want to experience the same treatment you got, specially for a first time car owner/buyer such as myself. The only reason I joined a site for cars is to know what to expect. So far...in 2 days of reading...you're the first that complained about service.

    MAdami kasi na mukhang nagpapangap just to promote suzuki.
    Which for
    is not good. Kaya lately nawalan din ako gana magcontribute dito dahil mukhnag peke nga yung ibang intresado




Page 2 of 19 FirstFirst 12345612 ... LastLast
Suzuki CELERIO [merged threads]