Strada PMS thread [ARCHIVED]

[moxxxs]

Hanapin ko nga rin yung receipt ko ng 30k PMS ko. They recommended that I changed brake pads din e plus top-up lang ng oil. Umabot ng mga 8k. Hindi nila binigay sa akin yung pinalitan nilang brake pads. I checked naman, mukha naman bago yung kinabit sa harap. Dont know lang kung yung sa likod e pinalitan din.

Sir G01, lahat ba ng 4 brakes pinalitan sayo??

[ianmitsulancer]

hmmm, after the warranty dun na lang ako magchange oil sa yard ni sir arvin, hehehehe

uhm... that would be 3 years or 100,000kms to go... and you have 2/3 to be within the warranty period...

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@G01- im sorry i didn't text you today... my body clock is totally disorganized during my day off. haiz...

im very much surprised regarding the PMS- one factor i see this is suffice at 15k is because this is classified as HEAVY apart from the MEDIUM and LIGHT processes. Regarding the Tokico brand... they dont even have a website!

@Dadz, is this the brand they use as OEM in MMTh?

[G01]

Hanapin ko nga rin yung receipt ko ng 30k PMS ko. They recommended that I changed brake pads din e plus top-up lang ng oil. Umabot ng mga 8k. Hindi nila binigay sa akin yung pinalitan nilang brake pads. I checked naman, mukha naman bago yung kinabit sa harap. Dont know lang kung yung sa likod e pinalitan din.

Sir G01, lahat ba ng 4 brakes pinalitan sayo??

Front brakes lang, sir Moxxxs, ang pinalitan. Makapal pa naman daw ang rear brake pads.

[G01]

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@G01- im sorry i didn't text you today... my body clock is totally disorganized during my day off. haiz...

im very much surprised regarding the PMS- one factor i see this is suffice at 15k is because this is classified as HEAVY apart from the MEDIUM and LIGHT processes. Regarding the Tokico brand... they dont even have a website!

No problem there, sir Ian. There were a lot of vehicles at the service bay this morning. Good thing the technicians started working on my Strada a few minutes after I got there.

I found Tokico's website: http://www.tokicousa.com/

[trn495]

dami din pala bad experiences with pms.. let me share mine.. i drive a 2.5 Strada GLX and i also had problems with the amount of oil used vs. the amount of oil billed.. this was at the Mitsu along libis/C-5, adjacent to Lanuza st. (not sure if it is DMC or UMC)

during my 1thou kms pms, i was billed with 9 liters of Turbo XP.. so when I got home I checked the specs of the 2.5 engine, and I was surprised to see that it only needs 8 liters of oil.. kaya pala pinapaalis ako dun sa service bay area (i wanted to see the process, kasi 1st PMS), hindi lang pala bawal.. may ginagawa din pala silang "milagro" dun.. so to my dismay, i told my self na "sa iba nalang ako punta for the Strada's maintenance check.."

after a week, somebody (i'm not sure if he's from that branch/dealer) texted me ng "sir, this is mr.xxx from mitsu.. kamusta po ang performance na inyong sasakyan?" (maybe this is an SOP for quality controllers..) of course I was happy to receive this text and I immediately replied "ok naman performance.. ilan liters ba ng oil kailangan for 2.5 GLX?" he replied.. "8 po" so it was confirmed.. I replied back with an aggressive tone (to get their ass moving).. "naloko yata ako.. 9 ang siningil sa akin pero hindi naman binigay yung sobra" after that, a few more exchanges of texts then the man apologized for this and told me that he will talk to manager of that particular branch, blah blah blah.. in short, he promised to have this fixed and personally monitor my complaint..

after a few hours, he called me up and told me that "sir, ok na.. napagsabihan na po yung tao namin dun.. pasensya na po uli, pano nyo po ba gusto makuha yung refund niyo? pwede pong check or credit nalang natin sa next maintenance check-up nyo.." since i have a busy sched din and hindi ko rin madaanan yung check, i decided na sa next check-up nalang (kahit bad trip na ako sa dealer/service center na yun)..

so during my 5thou kms check-up, libre na yung oil ko na pang top-off.. natuwa na din ako.. at least binalik nila.. pero sana hindi na nangyari to in the first place.. kaya nga tayo sa casa nagpapacheck kasi alam natin maayos/honest/quality yung gawa.. yun pala may lokohan din.. so be more vigilant lang fellow BOSBs.. dun sa mga meron similar experiences with mine, try nyo i-complain, hopefully ma-refund nyo rin..

hope this helps..

in line with this, saan ba ok ang PMS? yung honest and quality work..

maraming salamat!

[dadz]

uhm... that would be 3 years or 100,000kms to go... and you have 2/3 to be within the warranty period...

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@Dadz, is this the brand they use as OEM in MMTh?

Bro dito we are not much bother by the brand kasi okay naman ang mga ginagamit nila but sa oil sa casa ang gamit is castrol full syn plus the other i dont bother to ask kasi wala naman ako na kikita na problem and the price is fine hindi siya ganon kamahal.

[moxxxs]

Front brakes lang, sir Moxxxs, ang pinalitan. Makapal pa naman daw ang rear brake pads.

Sir G01, front brakes din lang pinalitan sa akin. manipis na daw kasi. Binalik or binigay ba nila sa iyo yung pinalitan nilang parts (old brakes)? Sa experience ko kasi sa nissan dati binibigay nila whatever part na tinanggal nila. Sa mitsubishi now palang ako naka-experience na may pinalitan na part. Nakalimutan ko rin bilinan yung driver ko na nag pick-up nung strada from the service na hingiin yung parts na tinanggal.

[nismo26]

Sir G01, front brakes din lang pinalitan sa akin. manipis na daw kasi. Binalik or binigay ba nila sa iyo yung pinalitan nilang parts (old brakes)? Sa experience ko kasi sa nissan dati binibigay nila whatever part na tinanggal nila. Sa mitsubishi now palang ako naka-experience na may pinalitan na part. Nakalimutan ko rin bilinan yung driver ko na nag pick-up nung strada from the service na hingiin yung parts na tinanggal.

sir Moxxxs, so far nung nag change ako ng brake pads, hindi na ibinalik.

Other thing, check nyo rin yung receipt or job order nila...
Ive seen Php 1,000++ charged to me for DIESEL...
wala namang diesel na idinagdag during change oil
i don't bother that time kasi pauwi ako, i hope makita ko yung receipt ko.

[G01]

Sir G01, front brakes din lang pinalitan sa akin. manipis na daw kasi. Binalik or binigay ba nila sa iyo yung pinalitan nilang parts (old brakes)? Sa experience ko kasi sa nissan dati binibigay nila whatever part na tinanggal nila. Sa mitsubishi now palang ako naka-experience na may pinalitan na part. Nakalimutan ko rin bilinan yung driver ko na nag pick-up nung strada from the service na hingiin yung parts na tinanggal.

Hindi ko na po kinuha yung mga old brake pads, sir Moxxxs. Ibibigay naman siguro mga yun kung sinabi ko na kukunin ko. Nakita ko rin yung dumi from the old fuel filter. Parang putik na meron halong konting tubig.

Sa service center dito sa Baguio puede lapitan at obserbahan yung mga vehicles during servicing kasi yung lounging area is nasa corner lang ng working space nila.

[Idoy]

Just got my Strada, 1k PMS. Here are the breakdowns:

Perform 1000 KMS check up – P407
Cleaning materials – P150
Oil filter – P1,643.24
Engine Flush – 3 x 173 = P519
Colored rags – 3 x 2.04 = P6.12
Mitsubishi Oil (mineral) 10 x 173 = P1,730
TOTAL : P4,048.46 minus P500 GC = P3,548.36

They checked my steering, AC cleaned and gave me a car wash ALL for FREE.

I asked them why 10 liters when the manual states it has 8.25 liters, agent told me the turbocharger needs oil too kaya 10 liters.

Huh?!? Na rip-off ba ako?