Ford/Mazda Contact List and Tips for Owners of Flooded Maz-Ford Cars

Just reposting from the press release:

Tips for Water-Damaged Vehicles from Ford Group Philippines

The onslaught of Typhoon Ondoy and the destruction it left in its wake, especially in the hardest-hit areas, left vehicles severely damaged by water and overturned by the current.

Ford Group Philippines and its network of dealers have stepped up efforts to respond to affected constituents and to the growing number of requests for vehicle repair.

“Ford continues to follow the developing situation of flooding in and around Manila, Philippines. This includes coordinating a response to the immediate needs of our employees and dealer network as quickly as possible, and with appropriate measures,” says Anika Salceda, FGP AVP for Corporate Communications. “With regard to servicing of Ford/Mazda vehicles, we foresee and are experiencing an increase of servicing appointments resulting from the devastating floods within the next days and weeks. We are confident that our team and dealer network can accommodate our customer's needs with the highest level of service and quality as expected.”

To assist motorists whose vehicles have been damaged by water, FGP’s technical and service experts offer this advice:



1. Do not attempt to start a flooded vehicle until thorough inspection and cleaning have been conducted. Try to disconnect battery terminals starting with the negative terminal.



2. Take immediate steps to dry the vehicle as much as possible to reduce the time its components are exposed to water.



3. Record the highest level of water exposure on the flooded vehicle. This will aid a qualified technician in the evaluation process as well as taking the necessary steps to correct any damage.



4. Contact any of our 20 FORD / 7 MAZDA Dealership to arrange for an inspection and evaluation of the flooded vehicle. More information and contact details can be found at www.ford.com.ph.



5. Contact your insurance carrier or agent and promptly report the exposure of your vehicle to water or flood. Have basic information ready such as your name, address, contact numbers (landline/cellular phone), car make and plate number, policy number, and whether policy covers "acts of god."



6. Have a qualified technician:
1. inspect all mechanical components, including the engine, transmission, axles, brakes and fuel system for water contamination.
2. flush and replace all fluids, oils and lubricants, and replace all filters and gaskets for components exposed to water. While a vehicle may drive with fluids that have experienced water intrusion, extended internal exposure to water will increase the level of damage to the engine and other vehicle components.
3. conduct a thorough cleaning of brake parts and repacking of bearings, particularly for rear-end drive vehicles. In front-wheel drive vehicles, bearings are sealed.
4. inspect all wiring and electrical components exposed to water. While many components are protected from casual water exposure, extended flood exposure may have lingering effects. In some instances, difficulty due to water exposure will not surface earlier than 90 days, when computer and other electrical components begin to corrode.



7. After thorough inspection, detail the interior and exterior compartment of the vehicle.



Ford and Mazda vehicle owners may contact the following dealerships to help facilitate their needs.

Ford Dealer Contacts:


Ford Alabang

Alabang-Zapote Road, Madrigal Business Park, Alabang, Muntinlupa City
(02) 842 3681 / 807 5114

Ford Negros
Lopues Village, Talisay Highway, Talisay City, Negros Occ.
(034)4410865/ (034)4410115

Ford Balintawak
1235 Edsa, Brgy. Apolonio Samson, Balintawak, Quezon City
3610626 / 4119435

Ford Batangas
Pastor Village Pallocan West, Batangas City
(043) 723 5759 / 723 7804

Ford Cabanatuan
Maharlika Highway, Sumacob-Este, Cabanatuan City
(044) 464 0111

Ford Cagayan de Oro
National Highway Gusa, Cagayan de Oro
(088) 855 8811 / 855 3673

Ford Cavite
Aguinaldo Highway, Barangay Anabu II, Imus, Cavite
(046) 472 2040 / 472 3673

Ford Cebu
Nivel Hills, Lahug, Cebu City (032) 231 9180
Ford Commonwealth
L-1 Commonwealth Ave., Brgy. Holy Spirit, Diliman, Quezon City
(02) 952 9118 / 952 9446

Ford Connecticut
65 Connecticut Street, Greenhills, San Juan
(02) 744 2222

Ford Dagupan
Lucao District, Dagupan City
(075) 522 2222

Ford Davao
6 J.P. Laurel Avenue, Lanang, Davao City
(082) 234 1111 / 233 2600

Ford EDSA
29 EDSA, Greenhills, San Juan
(02) 744 2222 / 744 7034

Ford Iloilo
BS Aquino Drive, Bakhaw Manduria, Iloilo City
(033) 321 3351

Ford Libis
186 E. Rodriguez Jr. Avenue, Libis, Quezon City
(02) 637 5984

Ford Global City
Blk. 15 Ford Global Bldg Rizal Drive, Crescent Park West, Taguig, Manila
(02) 860 8888 / 860 8878

Ford Manila
1090 Paz Guazon Street cor. Mendiola Extension, Pandacan, Manila
(02) 562 5555 / 339 3382

Ford Pampanga
San Fernando-Olongapo Highway, San Fernando, Pampanga
(045) 961 2888
loc. 813 / 805

Ford Quezon Ave.
Quezon Avenue cor. Apo Street, Quezon City
(02) 731 2617 / 411 1454

Ford San Pablo
Maharlika Highway, Brgy. Bagumbayan, San Pablo, Laguna
(049) 562 9186 / 562 8324



Mazda Dealers

Mazda Alabang

Ms. Ma. Socorro Cristi Quiatchon
Alabang-Zapote Road

Filinvest Corporate City, Alabang Muntinlupa
(02) 7723168 to 70

(02) 4013283 / 7723953

Mazda Greenhills

Ms. Gay See
202 EDSA corner Rochester st. Greenhills East, Mandaluyong City (02) 7221102

(02) 7277313

Mazda Makati

Ms. Rosemarie Salvador
2723 Pasong Tamo Avenue, Makati City (02) 7512235 to 36

(02) 8164368 / 8163721

Mazda Quezon Avenue

Ms. Shane Valdez
721-729 Quezon Ave. Sto. Domingo,

Quezon City
(02) 7123355 loc.104

(02) 7422086 to 87

Mazda Cebu

Ms. Charisse Tocao
Juan Luna Avenue, Mabolo, Cebu City (032) 4169797 loc.101
Mazda Pampanga

Ms. Sheryl Cayanan
McArthur Hi-way, Baliti,

City of San Fernando, Pampanga
(045) 4590124