BEWARE: HYUNDAI's USELESS 5-YEAR warranty!! [MERGED]

[IMm29]

IMO mas maganda lang tail lights ng GS kila Pitstop kasi LED na. Pero based on my friend's experience, mas okay aftersales support ni Hancars.

Speaking of LED, durable ba? I've seen some units na naka-led taillights na kulang-kulang ang ilaw...

[IMm29]

Vehicle sales people should already know by now not to mess around with tsikot.com community. They will just end up embarrassing themselves here.

Exactly! Di naman bawal ang sales people, pero let's be honest about things.

[yebo]

OT:
It looks like tsikot.com is only for regulars. So how would tsikot.com protect the privacy of new members? Would it be proper to just ban them rather than publishing their identity?

I do plan to get a GS but with those feedbacks, I am reconsidering.

i did not say that tsikot.com is just for regulars. but there is a presumption that a member has GOOD FAITH when he applies for membership. when someone comes here with the purpose of misleading other members with lies then the forum moderators has all the rights and the obligation to make that known to all the other members.

[HonestTruth]

MODERATOR's NOTE:


You can attest that Hyundai Shaw service is great because you work there.

Your tsikot.com registration email is "crm.hyundaishaw*gmail.com"


"b00meg" and "Kirsten Blanche" are the same person.

Kirsten Blanche = email: bim_uy*yahoo.com

Huli k BALBON! hahaha, kung dito sa forum nag kaka lokohan na tayo, eh pano pa kaya pag bumili kame at mas malala pag katapos namin bilhin

It takes forever to gain one's trust, but it only takes seconds to loose one... yours is totally lost na along w/ the company you represent :busted::stone::bottom::chop::giveup:

[dct]

Huli k BALBON! hahaha, kung dito sa forum nag kaka lokohan na tayo, eh pano pa kaya pag bumili kame at mas malala pag katapos namin bilhin

It takes forever to gain one's trust, but it only takes seconds to loose one... yours is totally lost na along w/ the company you represent :busted::stone::bottom::chop::giveup:

nice one... yun yon e. talagang manloloko sila

[CVT]

So far Hyundai Las Pinas pinaka matino.

So far din,- wala pa akong masasabing bad experience sa Hyundai Las Pinas...

Pero, itong Hyundai E.Rodriguez(?),- iyong sa ilalim ng overpass going to C5-Kalayaan... Napakasama ng experience namin diyan.

Grabe ang after-sales service ng Hyundai E.Rodriguez. Nakasulat na sa Delivery Receipt at na-acknowledged pa ng kanilang vg*k na Sales Advisor na si Kiko,- hindi ginawa at pag-aaralan pa raw nila... Wala na,- walang nangyari.

Naging huling kuha na ng kumpanyang pinapasukan ko ng mga Hyundai vehicles sa kanila. Sinabi ko rin sa aming mga suppliers kaya hindi sa kanila kumuha ng mga Hyundai vans nila.....Gago sila,- it is their loss.

Ini-endorse pa naman sila ng grupo namin ng GS at THP.. Og*gs sila!

16.7K:weathermanf2:>:sampay:

[yourman_2nd]

Ok to be honest meron casa akong nirereklamo eh, Hyundai commonwealth.

I know kapag nag-skip ng PMS automatic void na warranrty. Pero di naman dapat buong warranty ng kotse.

Less than 2 years palang yung Santa Fe namin. Mileage is 45K and still counting. Skipped several PMS dahil sa sobrang gamit.

As stated in the warranty booklet, may 2 years warranty ng battery. Nung April when I tried to claim the battery warranty, ayaw nila i-honor dahil may skip daw na PMS. Sira ulo pala sila eh, nasa engine bay yun battery pero tingin ko naman hindi yun related sa pag-skip ng PMS.

Isa pa yung power retractable side mirrors, since brand new tinotopak na yun switch. Ngayon ayaw na rin nila i-honor. Natuluyan na kasi ayaw na talaga mag-fold.

Susubukan ko lumipat ng casa next PMS. Mga walang hiya mga tao diyan sa Hyundai Commonwealth. Ang Quezon Avenue maayos ang service pero hindi parin ako satisfied. To think na iisa owner ng HQA at HCI.

So far Hyundai Las Pinas pinaka matino.

I also had the same experience with Hyundai QA with my units PMS, "pwede na" dahil allowed magdala ng parts ang owner tapos walang corkage pero not fully satisfied dahil they did not honor the warranty claim for replacement of suspension parts (tie rod/stab link) dahil daw na involve sa fender bender before yung unit ko. What the heck! Ano kinalaman ng fender bender accident sa suspension parts? This Hyundai people will find a reason (silly or justified) to void any warranty claim. PAti nga rear defogger switch ayaw nila honor warranty dahil sa bangga daw. Kundi ko pa pinaglaban... pero i will have to wait 30-60 days for the part to come in..

Sa Hyundai Commonwealth naman, sa phone conversation ko pa lang with the SA already gave me warning signals na di sila maganda ka deal. I inquired about 40t kms PMS and he told me na it would cost around 25t petot. What the heck! Palit daw lahat ng fluids and lahat dapat sa kanila bibilhin. Eh alam naman natin na half the cost of parts pag sa labas bibilhin, eh oem din naman nabibilia sa Fronte/Goodgear/Seiring. One time pa nga, nakasabay ko taga Casa as Seiring at Fronte getting parts from them. The nerve of these Hyundai people to say warranty is void if parts are bought outside the casa, specially the Engine Oil. Eh mas magandang oil pa nga nabibili sa labas like Motul, Mobil 1 and SK ZIC sa HGMO nila. Hay naku, these HARI/Hyundai People only concern is how they will up their sales nad their Company's Bottomline and not the welfare of their CUstomers. They should always remember that they are SERVICE Oriented Companies. Sila kasi ay di apektado ng policies nila kaya wala silang ginagawa sa napaka rami ng complains ng Hyundai car owners.

[vefyjeph]

Maraming salamat nga pala sa mga SA ng Hyundai Shaw kasi naalala ko nung pumunta ako jan wala ni isa sa inyong nag-entertain sakin kaya ayun sa kapit bahay niyo ako napabili...mabuti nalang!!!!

naranasan ko din ito... May nag-entertain naman sa umpisa pero nung sabihin ko na Bank PO, iniwan ako... May binigay na SA na nakabreak lang daw. 1Hr ako nag intay, wala pa rin yung nakabreak na SA... Sa kabila din ako nakabili.

[hammerhead2]

Question: me impact ba sa dealer kung me warranty claim sa kanila?

[timrev]

anung hyundai dealership ang pinaka OK po sainyo? mabait sa warranty? madaling kunan ng parts at service?

[yourman_2nd]

anung hyundai dealership ang pinaka OK po sainyo? mabait sa warranty? madaling kunan ng parts at service?

if you are religiously following the strict PMS schedule of Hyundai for your unit plus getting all the parts from them, then you can go to any hyundai casa for warranty claim because they will have a very hard time looking for an excuse to void your warranty claim. the parts availability depends on HARI and not the CASA so all CASAs will course any warranty claim thru HARI. I firmly believe that whatever available parts are stocked in the casa are for use of paying customers only and not for warranty claim. that's why all warranty claim parts become available from 30-90 days.

But from majority of feedbacks from hyundai santa fe owners, they have the best experience with Hyundai Dasmarinas, Las Pinas, Alabang and Iloilo. Casas to avoid are Shaw Blvd, Commonwealth and E.Rod. So far, personally, I've had one PMS done at QA and I would rate them as Slightly below Satisfactory. Sa warranty claim, they SUCK and FAILED my expectations.

[Deobulakenyo]

Ano ba ang PMS schedule ng Hyundai vehicles?

Starts with 1000 km tapos every three months na ba sasakit ang ulo ng owner?

[yebo]

^^ ang alam ko wala, added income nga nila yun kasi magbabayad ang HARI sa kanila ng service cost. ang parts ay sagot ng Hyundai. siguro ang problema ay sa HARI mismo, ayaw nila mag-process ng warranty claims.

sa hyundai balintawak madali dati mag-process ng warranty (4 years ago) pero yung under warranty na pinagawa ko dun ay sa paint lang. di ko alam pag may parts involved na. di na din ako dun magpapa-PM kasi sobrang mahal sa kanila. yung 15k pm ko sa kanila inabot ng 12k+. same job sa GTS congressional ang estimate nila wala pang 5.5k. and since bale wala na sa akin ang hyundai warranty next service ng GS ko sa 20k km sa labas na, mas maganda pa oil na gamit at nababantayan ko pa. pinaabot ko lang talaga ng 20k km just in case, and sa experience ko naman wala na lalabas na warranty issues sa normal na gamit after 20k km. sa price ng parts na lang, 2 months ago nagpalit ako ng rear bumper step plate, e 6.5k yun sa kanila. sa hyundai north edsa 1.6k lang.

fack HARI! ang liwanag sa owner's manual na every 5k km/6 months ang oil change pero ginawa nilang 5k km/3 months. e di nga umaabot ng 500km ang GS ko sa isang month e. masyado silang gahaman sa pera. sa mga nagbabalak bumili ng hyundai huwag na kayo bumili sa HARI dealers. Hancar and Pitstop na lang kayo.

wala po ako kilala o connection kahit ano sa Hancars or Pitstop.

[confused shoes]

*GS, thanks for the advise.

Mukhang isa dalawa lang yata ang matinong Hyundai casa a. Any feedbacks with Hyundai Dasma and Hyundai Macapagal? Eto kasing dalawa ang pinaka accessible sa akin.

[reactor]

Question: me impact ba sa dealer kung me warranty claim sa kanila?

palagay ko meron kasi stock nila yun na binili sa HARI. In my experience sa warranty claim with hyundai LP, before nila pinalitan young shock mount Ng tucs ko tumawag muna sila sa HARI kasi Kung di daw I honor Ng HARI ang claim ko I charge nila ako sa parts at labor Lang ang free.

ang tanong how long will it take before HARI will replace the dealer stock item use to replace such part as warranty. Though all dealers will honor any warranty claim palagay ko mas madali ka maka claim Kung saan ka nagpapa PMS kasi kilala ka na ng mga SA kesa walk in ka lang then am warranty claim ka pa.

[Automahn]

So far din,- wala pa akong masasabing bad experience sa Hyundai Las Pinas...

Pero, itong Hyundai E.Rodriguez(?),- iyong sa ilalim ng overpass going to C5-Kalayaan... Napakasama ng experience namin diyan.

Grabe ang after-sales service ng Hyundai E.Rodriguez. Nakasulat na sa Delivery Receipt at na-acknowledged pa ng kanilang vg*k na Sales Advisor na si Kiko,- hindi ginawa at pag-aaralan pa raw nila... Wala na,- walang nangyari.

Naging huling kuha na ng kumpanyang pinapasukan ko ng mga Hyundai vehicles sa kanila. Sinabi ko rin sa aming mga suppliers kaya hindi sa kanila kumuha ng mga Hyundai vans nila.....Gago sila,- it is their loss.

Ini-endorse pa naman sila ng grupo namin ng GS at THP.. Og*gs sila!

16.7K:weathermanf2:>:sampay:

Hyundai Pasig yung nasa C5.

Hyundai E. Rod is near Delos Santos Medical Center & St Luke's in QC.

[dfopiso]

iba ba ang PMS policy ng Hancars or Pitstop?

[dfopiso]

checking my owner's manual (HMC ang nag copyright), PMS is 15000 km or 12 months (sa Middle East 10000 km)

compared sa service passport (printed sa Phil so kay HARI), yun PMS naging 5000 km or 3 months

[jresperanza]

checking my owner's manual (HMC ang nag copyright), PMS is 15000 km or 12 months (sa Middle East 10000 km)

compared sa service passport (printed sa Phil so kay HARI), yun PMS naging 5000 km or 3 months

3Months or 5t KMS is for severe conditions using ordinary miniral oil... 6months or 10k when using fully synthetic...

[dfopiso]

^ oo nga eh. si HARI kasi insists on 5000 km or 3 months PMS else void daw warranty