My wife is my dependant in my PhilHealth. She has just given birth and I have been contributing to my PhilHealth every month for the past year.
Upon checking-out of the hospital, the hospital and PhilHealth are telling me that they haven't contributed to my PhilHealth since March 2011! So there's nothing I can do except pay the amount of the discount (which was P30,000, C-section). However I do have payment receipt (bank receipt) slips from my company to PhilHealth - it shows my company depositing money to PhilHealth.
Could it be payment is not reflected on PhilHealth's system?
I want to make a claim to get back my money.
What to do?