Do not purchase any insurance from PEOPLE'S GENERAL INSURANCE!!!

Mga Sirs! bad reputation talaga ang People's General Insurance Corporation.

I would like to share our story and it's still an ordeal up to now, 4 months since Typhoon Ondoy. Please read below and here's the link. To think na Honda pa ang nagrecommend ng Insurance Company na to, we didn't receive any help from them.

http://www.facebook.com/note.php?not...7140574&ref=mf

PLEASE BE WARNED: Do not purchase any insurance from PEOPLE'S GENERAL INSURANCE!!! They do not pay up. We have been one of the Ondoy victims. We just purchased a car and after a month it was among those that were submerged in the flood. We thought we were a little bit lucky that it was insured with "Acts of God" but to our dismay People's General have done nothing to help us. Ondoy happened September and it's almost February and they still haven't paid us yet, or even give us a little assurance on the timeline on when they will pay up. This has been a real ordeal since we are still paying the bank mortgage for nothing but a rusty useless car. Please pass along so others won't suffer the same fate. If there is anyone out there that could help us as well, we would definitely appreciate it. Our plate number is NQQ 266.

In addition, HONDA is no help as well. People's Gen was an in-house insurance in Honda Libis but they are also not providing any support. We had called them and ask them for help many times but they did nothing to escalate our issue. Is this what they call their after sales customer support? Now that the purchased has been made do they not care about their customer anymore? Hey aren't they the one who recommended this insurance agency in the first place!
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Please pass on the information regarding People's General Insurance Corporation. The only department in their Company that's effectively doing their job is Collections. Other consumers need to know this, so they don't suffer the same faith.

sheet naman! yan ang in house ng toyota ko!

Hopefully sir you won't have experience the same inconvenience.

Kawawa lang talaga yung mga may flooded cars na insured pero walang "Acts of God". Dapat ingat at meticulous din yung mga upcoming car buyers to find out anong insurance company ang kukunin ng mga car dealer para sa kanila.

Does anyone have the same or similar experience with People's General?

is it possible to sue them for breach of contract? after all, meron ka contract sa kanila.

Ung 1st and 2nd year ng Car ko yan ang Insurance and was unhappy as well in claiming for minor repairs lang. Kaya on my car's 3rd year, lumipat na ako sa iba. Yan ang parang ni rerecommend ng Hyundai Quezon Avenue.

Last May 2009, na-dent si Santa Fe ko. Angtagal ng processing. Pasa-pasa. In the end, ako na lang nagpagawa from my own pocket para maayos lang kaagad. Nagsilbing aral sa akin yon. Kaya when my Insurance with them expired Last September, lumipat na ako sa iba.

:twak2: Very bad customer service/support on the part of the Honda dealer and insurance company. Insurance companies are so notorious for this kind of malpractice, they are so much sales/ profit oriented. Pag nakabenta sa client, bye bye you and bahala ka sa buhay mo pag nagka problem sa car. Buck passing and you better wait is their usual practice. Don't expect them to call you, ikaw magpa- follow up sa kanila. Tsk, tsk, kawawang mga customer. Sarap makapatay ng tao pag ganito na experience mo.

You do not have to wait for expiry to transfer your policy.
You have the option to surrender your policy for a refund and get a new one.

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Originally Posted by mark_t

You do not have to wait for expiry to transfer your policy.
You have the option to surrender your policy for a refund and get a new one.

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ngayon ko lang nalaman na pwede ito.
to the TS, why not address your concern sa Insurance Commission na. tutal sabi mo walang nangyayari sa problem mo.

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Originally Posted by james00112233

ngayon ko lang nalaman na pwede ito.
to the TS, why not address your concern sa Insurance Commission na. tutal sabi mo walang nangyayari sa problem mo.

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It is on your contract RE: surrender values

Look for pro rata surrender values.

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Originally Posted by mark_t

It is on your contract RE: surrender values

Look for pro rata surrender values.

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Thanks for this info.
halatang hindi ako nagbabasa ng contract....:grin::twak2:

wow..thanks for the post..i am getting a new car so this was helpful for me to avoid experiencing the same thing.. just curious lang po sir, anu na nangyari sa car ngayon?sayang naman ung unit..

I think you can take this to the next step, sue them ! You paid lots of money for it, and you should not deserve a service like this.

:no: I wouldn't take it even if was a freebie from the car dealers.:nonono:

*mizuxy - Sir, nanduon pa rin yung kotse sa pwesto nya at nabubulok. Goodluck purchasing your new wheels, watch out lang sa insurance na ibibigay sayo. Your choice kung may "Acts of God" or wala. Saka sa aftersale service ng dealer. Hindi naman kita tinatakot. :) Research mo munang mabuti yung dealership at insurance company.

mga Sirs, thanks sa posts at advice. nagbigay na kami sa kanila ng demand letter from an attorney, kapag hindi nila naibigay yung pera by the deadline we'll definitely file a case with the insurance commision. Meron ba kayong information kung paano ang process?

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Originally Posted by nickriingen

:twak2: Very bad customer service/support on the part of the Honda dealer and insurance company. Insurance companies are so notorious for this kind of malpractice, they are so much sales/ profit oriented. Pag nakabenta sa client, bye bye you and bahala ka sa buhay mo pag nagka problem sa car. Buck passing and you better wait is their usual practice. Don't expect them to call you, ikaw magpa- follow up sa kanila. Tsk, tsk, kawawang mga customer. Sarap makapatay ng tao pag ganito na experience mo.

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Pa trabaho mo sa agent/broker mo.

Last 2005 nakapag claim nako ng insurance sa People's General. Nawala yung reserve tire ko. Wala pang 1 week napalitan agad ang gulong ko. Di ko alam na ganito sila ngayon. Baka depende sa dealer? Kasi sa Citi Motors Makati ako nag claim. Mabilis naman pagprocess kaya wala ako reklamo. Depende rin siguro sa dealer or medyo naging madaya na sila kasi nga andami magcclaim ng insurance dahil na-Ondoy sila. Until now People's General pa rin gamit namin. Pangit na pala to...

Echoing the bad feedback on People's.

I've already passed my complete papers, complete with police report, to claim insurance for collision damage, but it has already been 3 weeks and I still do not have any feedback on the status whatsoever. I've resorted to pulling some strings to know the status and apparently, wala pa yung LOA.

An update to my situation.

It's now 4 weeks after I passed my papers. Still no LOA. No nothing. The PGI imbeciles are now claiming the delay is caused by the fact that they are not accredited by the casa despite the fact that I purchased the insurance *directly from the casa*.

Wait, wut!? Even the casa sales agent who was helping me on the matter was surprised by this.

Additionally, they want to convince me to change to their "accredited" casa's, which are basically Ayala-owned ones. I absolutely refuse to do so: it is common knowledge to stick to Yuchengco-owned Honda dealerships and avoid Ayala-owned ones like the plague.

So, yes, I again reiterate my point: DO NOT PURCHASE FROM PEOPLE'S GENERAL INSURANCE. All you get are delays, excuses, finger-pointing, broken promises, massive headaches and ruined days.

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Sir, nanduon pa rin yung kotse sa pwesto nya at nabubulok.

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Tsk tsk! Tingin ko di na repairable kung ilang buwan na dyan at di man lang nagalaw/nilinis. Kaya siguro wala na paki yung insurance mo kasi total loss na tingin ko dyan, as in palitan nila dapat brand new.

Sa mga nabiktima, baka, may group/ individual/s out here who can "lobby" for/ in behalf of "Ondoy" victims, against this insurance company & others. Yung marangal and talagang tutulong, para sa mga simple people.